While our online store will always be open, the hardworking team here at Hippo HQ will be taking a well-earned summer break from Thursday 19th December.
While our online store will always be open, the hardworking team here at Hippo HQ will be taking a well-earned summer break from Thursday 19th December.
Competition Safe Remedies for you and your Horse
Our Repeat Deliveries offer a 10% discount on remedies. Repeat deliveries are not available to be used in conjunction with any other offers.
Cancellation Policy
Some items in our store may be offered to you as a repeat delivery (subscription). This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a repeat delivery you'll receive regular repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Receive savings on select items when you create a repeat delivery. Always receive the lowest price. If your item is on special, the best price is passed onto you. At its discretion, Hippo Health reserves the right to change or remove the savings on Repeat Delivery orders at any time. Hippo Health reserves the right to cancel your Repeat Delivery at any time. In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Hippo Health reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Hippo Health shall have the right to refuse or cancel any such orders whether or not the order has been confirmed or your payment method has been charged. If your payment method has been charged, Hippo Health will refund this amount.
See our returns policy for more details on returns and refunds.